Not Quite Right?

INITIATE A RETURN THROUGH YOUR HBC MARKETPLACE ACCOUNT.

Items purchased on HBC Marketplace cannot be returned at any Poppy Barley or Hudson’s Bay locations. All HBC returns must be initiated through your Hudson's Bay account and mailed to the Marketplace seller directly. All orders will have complimentary online returns.

To begin a return for an HBC Marketplace product:

Log into your Hudson’s Bay account or “Check Order Status” (order number and postal code required if you placed your order as a guest.)

Logged in to your Hudson’s Bay Account?

Go to “Order History” and choose the order with the product you wish to return,
Select “Start a Return” next to the product and complete the return form.

Once submitted, the seller will contact you.

Checked out as a guest?

Get your order number and postal code ready,
Select “Check Order Status”,
Select “Start a Return” next to the product and complete the return form.

Once submitted, the Poppy Barley will contact you via the HBC Marketplace Portal.

All Day Comfort

Feel-good footwear in medium and wide widths.

Reformed Pricing

We skip the luxury markups to offer fair prices on high-quality products.

Responsibly Made

Ethically made in audited factories with planet-conscious materials.

Proudly Canadian

Designed in Canada for a better future.

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The Harley Heeled Sandal Ankle Size Guide

How To Measure:
The Harley Heeled Sandal: Take a tape measure and wrap it around your foot, right below your ankle bone as that is where the strap will sit (see product imagery and fit video for a visual demonstration). This measurement is based on the last adjustment point on the strap.

Size	Strap length will accommodate an ankle measurement up to the size below
5	26 cm
5.5	26.5 cm
6	27 cm
6.5	27 cm
7	27.5 cm
7.5	27.5 cm
8	28 cm
8.5	28 cm
9	28 cm
9.5	28.5 cm
10	28.5 cm
10.5	29 cm
11	29 cm
11.5	30 cm
12	30 cm

The Camille Mary Jane Ankle Size Guide

How to Measure:
The Camille Mary Jane: take a tape measure and wrap it around your ankle, above the ankle bone, as that is where the strap will sit (see product imagery and fit video for a visual demonstration). This measurement is based on the last adjustment point on the strap.

Size	Strap length will accommodate an ankle measurement up to the size below
5	22.3 cm
5.5	22.6 cm
6	23.0 cm
6.5	23.3 cm
7	23.7 cm
7.5	24.0 cm
8	24.4 cm
8.5	24.8 cm
9	25.1 cm
9.5	25.5 cm
10	25.8 cm
10.5	26.2 cm
11	26.5 cm
11.5	26.9 cm
12	27.3 cm

The Esther Heeled Sandal Ankle Size Guide

How to Measure:
The Esther Heeled Sandal: take a tape measure and wrap it around your ankle, above the ankle bone, as that is where the strap will sit (see product imagery and fit video for a visual demonstration). This measurement is based on the last adjustment point on the strap.

Size	Strap length will accommodate an ankle measurement up to the size below
5	23 cm
5.5	23 cm
6	23 cm
6.5	23 cm
7	24 cm
7.5	24 cm
8	24.5 cm
8.5	24.5 cm
9	24.5 cm
9.5	25 cm
10	25 cm
10.5	25.5 cm
11	26 cm
11.5	26 cm
12	26 cm

Belt Sizes

Natural Waist Measurement	Typical Jean Size	Belt Size for High‑rise Pant	Belt Size for Mid‑rise Pant
23-25"	23/24	26"	28"
25-26"	25	28"	30"
26-27"	26	30"	32"
27-28"	27	30"	32"
28-29"	28	32"	34"
29-30"	29	32"	34"
30-31"	30	34"	36"
31-32"	31	34"	36"
32-33"	32	36"	38"
33-34"	33	36"	38"
34-35"	34	38”	40"
36-37"	36	38"	40"
38-39"	38	40"	42"
40-41"	40	40"	42"
42-43"	42	44"	46"
43-44"	43	44"	46"
44-45"	44	46"	-

Sizing Note: For the most accurate fit, measure around your body where you plan to wear the belt. Choose the closest belt size to that measurement.

Belt Diagram Accent Belt and Complement Belt Measurements start from the beginning of the leather to the middle hole.

Belt Measuring Guide

A - High-rise style:

If you plan to wear your belt around your natural waistline, wrap a measuring tape around the narrowest part of your midsection. Then, add 3” to determine your high-rise belt size.

B - Mid-rise style:

If you plan to wear your belt lower than your natural waistline, you will require a dierent size. If you have a particular pair of bottoms you intend to wear your belt with, wrap a measuring tape through the belt loops while in a relaxed position.

When wearing your belt in your preferred style, it should fasten in the middle hole. The belt will relax with wear allowing you to cinch it tighter, as needed.

If you plan to wear the belt in both the high and mid-rise styles, you have two options:

Select your high-rise style and fasten it more loosely when worn in the mid-rise style.
Select your mid-rise style and fasten it more tightly when worn in the high-rise style.