Brand Concierge

About Poppy Barley

Poppy Barley designs, crafts and sells luxury leather goods and footwear at a direct to consumer price point. With extended size options, full transparency on production practices and a killer customer experience online and in-person, we are creating a new chapter in Canadian retail. Join our team of exceptional people for a chance to get creative, experiment, have an impact and raise the bar together.

About this opportunity:

As a Brand Concierge at our West 4th store in Vancouver, you’ll strive to deliver exceptional customer service that demonstrates our value of luxury for the people. You’ll have an opportunity to share your passion for Poppy Barley through sharing our history, values and product knowledge with our customers. So bring your enthusiasm and determination and get ready to join our growing family. Here are some more details of the role:

• Focus on relationship selling, building a client base and offering an exceptional customer experience.
• Be a Poppy Barley fit expert. Keep up to date on all product knowledge and provide customers with the information necessary to ensure they love their Poppy Barleys.
• Support the operations of the store including but not limited to receiving and processing stock, picking and packing of online orders, merchandising, and inventory counts.
• Support other tasks as outlined by your Leader during your shift.

About You:

• A high school diploma or in progress/completed post secondary education.
• Demonstrated experience delivering exceptional customer service.
• Exceptional communication skills, both written and verbal.
• An outstanding attitude that exudes positive energy.
• A flexible schedule that will allow you work daytime, evenings and weekends.

What you can expect from us:

• The opportunity to work with a dynamic, passionate team.
• Training and understanding of the platforms we use as a business including Shopify, Inventory and Shipping programs.
• Opportunities to provide feedback regarding our products to our Product Team to ensure we are always living into our value of Product Excellence.
• Development and training on the everyday running of the store so that you can understand and support the day to day operations.
• Opportunities to travel with our team as we operate Pop Ups throughout the region.
• Mid-year and yearly reviews to highlight achievements and recognize development opportunities.
• A competitive wage.
• Generous discount on our product!
• Investment in your professional growth
• The opportunity to get involved in tasks related to areas of the business that are of interest to you.
• A firsthand look into the sustainable fashion industry, the retail industry, and entrepreneurship.

How to Apply

Apply by submitting your resume & telling us about why you want to work for Poppy Barley! Please include your availability.

We thank all applications for taking the time to apply. Only those selected for an interview will be contacted.