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Desk Tell-All: Yvonne, Customer Experience Lead

3-minute read

Meet the Team: Yvonne, Customer Care Lead, Poppy Barley It's been a while since we've rolled out team profiles (2013, to be exact), and since then, we've grown from five staff in our Edmonton office, to eight (with one more on the way). Today, we're introducing a "new" team member - Yvonne - but to be totally transparent, she's actually been working with us for six months now! (Excuse our etiquette!) As our Customer Experience Lead, Yvonne is one of your first touch points at Poppy Barley, leading measuring appointments and popups, processing your orders, and working with our most enthusiastic VIP customers. Plus, she has a serious love affair going on with shoes (just ask her!). In fact, she was an avid Poppy Barley customer before we convinced her to work for us! Before she came to PB, she spent four years in Ontario completing a Bachelor of Commerce at the University of Toronto and once returning home, she rediscovered her Alberta roots by learning how to ride a horse (still happening), spent time with family (still happening), and explored the growing scene in Edmonton (still happening, of course!). She also writes an online diary of sorts, Through the Tea Cupboard, where she talks about life post graduation, travel, food, and cool things happening in her city (wherever that may be). But the best way for you to get to know her is by reading her Desk Tell-All below - because don't our desks reveal a whole lot about us?

Desk Tell-All: Yvonne

  1. Who doesn’t like a bit of analogue fun? I love capturing fun moments with my Fujifilm Instamax Mini Camera.
  2. I have been a T-Swizzle fan since I was 15! The soft sounds of Tim McGraw captured me and still to this day I love what she produces.
  3. My day to day work as Customer Care Lead involves measuring appointments (hence the brannock) and constant communication with our customers.
  4. Can you find a bigger Arsenal fan in Edmonton? Maybe. But probably not. (Ok that’s not true, I’m part of YEGooners.) The fast pace and continuous flow of football gets me excited every time. Come On You Gunners!
  5. Ballet has always been a passion of mine. The beautiful athleticism and acting of the dancers amazes me everytime they step on stage. During my time in Toronto, I fell in love with the National Ballet of Canada.
  6. Pride and Prejudice is my fairytale ending. From the well-read and headstrong Lizzie Bennett to the tall dark Mr. Darcy, this is a classic for the romantics. And seriously, Colin Firth in the lake, and more recently Benedict Cumberbatch; how can you not?
  7. Arlene Dickinson is such an inspiration to me. I had a brief chance to work with her on a conference during my time in University. Her books have definitely helped me with finding my own path.

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The Harley Heeled Sandal Ankle Size Guide

How To Measure:
The Harley Heeled Sandal: Take a tape measure and wrap it around your foot, right below your ankle bone as that is where the strap will sit (see product imagery and fit video for a visual demonstration). This measurement is based on the last adjustment point on the strap.

Size Strap length will accommodate an ankle measurement up to the size below
5 26 cm
5.5 26.5 cm
6 27 cm
6.5 27 cm
7 27.5 cm
7.5 27.5 cm
8 28 cm
8.5 28 cm
9 28 cm
9.5 28.5 cm
10 28.5 cm
10.5 29 cm
11 29 cm
11.5 30 cm
12 30 cm

The Esther Heeled Sandal Ankle Size Guide

How to Measure:
The Esther Heeled Sandal: take a tape measure and wrap it around your ankle, above the ankle bone, as that is where the strap will sit (see product imagery and fit video for a visual demonstration). This measurement is based on the last adjustment point on the strap.

Size Strap length will accommodate an ankle measurement up to the size below
5 23 cm
5.5 23 cm
6 23 cm
6.5 23 cm
7 24 cm
7.5 24 cm
8 24.5 cm
8.5 24.5 cm
9 24.5 cm
9.5 25 cm
10 25 cm
10.5 25.5 cm
11 26 cm
11.5 26 cm
12 26 cm

Belt Sizes

Natural Waist Measurement Typical Jean Size Belt Size for High‑rise Pant Belt Size for Mid‑rise Pant Infinite Belt Size
23-25" 23/24 26" 28" 1
25-26" 25 28" 30" 1
26-27" 26 30" 32" 1
27-28" 27 30" 32" 1
28-29" 28 32" 34" 2
29-30" 29 32" 34" 2
30-31" 30 34" 36" 2
31-32" 31 34" 36" 2
32-33" 32 36" 38" 3
33-34" 33 36" 38" 3
34-35" 34 38” 40" 3
36-37" 36 38" 40" 3
38-39" 38 40" 42" 4
40-41" 40 40" 42" 4
42-43" 42 44" 46" 4
43-44" 43 44" 46" 5
44-45" 44 46" - 5

Sizing Note: For the most accurate fit, measure around your body where you plan to wear the belt. Choose the closest belt size to that measurement.

Belt Diagram Accent Belt and Complement BeltThe Accent Belt, The Polished Belt and The Complement Belt size measurements start from the beginning of the leather to the middle hole.

Belt Diagram Infinite BeltThe Infinite Belt size measurements cover the entire length of the leather.

Belt Measuring Guide

Belt Measuring Guide

A - High-rise style:

If you plan to wear your belt around your natural waistline, wrap a measuring tape around the narrowest part of your midsection. Then, add 3” to determine your high-rise belt size.

B - Mid-rise style:

If you plan to wear your belt lower than your natural waistline, you will require a dierent size. If you have a particular pair of bottoms you intend to wear your belt with, wrap a measuring tape through the belt loops while in a relaxed position.

When wearing your belt in your preferred style, it should fasten in the middle hole. The belt will relax with wear allowing you to cinch it tighter, as needed.

If you plan to wear the belt in both the high and mid-rise styles, you have two options:

  1. Select your high-rise style and fasten it more loosely when worn in the mid-rise style.
  2. Select your mid-rise style and fasten it more tightly when worn in the high-rise style.