How do I figure out my size?
Poppy Barley’s online measuring process is designed so that you can measure yourself accurately at home in 5 minutes. Here are the simple steps to measuring yourself at home.
Where can I find my measurements?
At the beginning of 2017, we moved over to a new online platform to serve our customers better. Unfortunately, saved measurements were removed from online accounts in the process. If you want to know a previously-saved measurement, our Concierge team can look it up for you! Please email email@example.com
I’m just about to place my order, but I’m unsure of my foot size.
Poppy Barley shoes fit true to size. If you are unsure of your shoe size, you can go to a shoe store to be measured on a brannock.
Alternatively, if you are in Edmonton, you can drop by our showroom (#200, 10822 82nd Ave.) to be measured.
Do you offer completely custom shoes?
No, we do not. We offer extended sizing in our women’s shoes in sizes 5 to 12 in a narrow, standard and wide width. In tall boots, we offer additional calf and boot height measurements for a more customized fit. Please note we only offer calf sizes between 34 cm and 46 cm. We do not offer any custom designs, colours, sizing or additional adjustments, including for orthotics.
If I do not see the leather colour I wanted. Can I still get it?
If the leather colour is no longer on the website, it is no longer available for sale. We offer limited edition leathers in each new seasonal launch. Once all of the limited edition leather has been used, the style will go out of stock and is no longer available for purchase. Our suggestion: See something you love? Don’t wait too long!
Are all products available in store also available through poppybarley.com?
Yes, all of our product inventory is integrated between our Edmonton showroom and online store.