I absolutely love my shoes. I gave them four stars because I think they could be improved with better arch support. I am just back from your Vancouver popup today and have purchased a pair of sandals. My daughter came with me and she also bought sandals. Because my sandals were the last pair in my size in Canada, I got to bring them home. They are on my feet as I type this and I love them. I wish you would produce more size 12’s as I had to settle for a colour that I normally won’t choose.